Phone Frozen, Glitchy, Running Slow
Experiencing issues with your Samsung Device running slow or freezing can sometimes happen for a number of reasons. We’ll go over a few of the common fixes for these issues in this article and how to Fix them.
The Problem: Phone Is Frozen
The Fix
Soft Reset/Force Restart
If your Samsung phone screen is frozen the typical fix is restarting the phone. You won’t be able to reset the phone manually if the phone screen is frozen So you’ll have to soft reset/force restart the phone. Even if it’s not frozen a force restart could still be a good option. To do this:
- On your Samsung phone, hold the volume down button and the power button simultaneously for about 7 seconds. Not the volume up button. This will do something different to your phone and that’s not what we’re trying to do right now.
If your phone screen is still frozen after this then you might want to take it to your local repair center or wireless store to see if a tech can run diagnostics on the phone but a soft reset/force restart will usually fix that issue.
Samsung Phone Is Glitchy Or Running Slow
A soft reset/force restart will also fix your phone sometimes if it’s glitchy or running slower than usual so give it a shot but there could be other issues causing your phone to have those problems.
Check Your Network Conditions
Check your Mobile Network Connection and/or your Wi-Fi Connection. Most apps use a network connection to function properly. If it’s only happening with applications, this could be the issue. If it is slow or glitchy while navigating through the phone without using apps then it could be something else.
Software Update
If your phone is having glitchy issues or it’s running slower than usual, check to see if your Samsung device needs a Software Update. If it does, this could be the cause of your phone running so slowly. The reason is because Android Operating Systems come out with software updates to fix bugs, glitches, security patches, allow your device to be compatible with new versions of application software etc. You want to make sure that you regularly check for software updates or simply turn automatic updates on. Your Samsung phone will typically update overnight while your phone is charging and connected to Wi-Fi. If you don’t have Wi-Fi you can still update your phone using cellular data. This will use up data on your phone so make sure that you have an unlimited data plan with your wireless carrier. You could also go somewhere that has Wi-Fi to update your device if the former is not an option.
Check Your Phones Internal Storage
Your Samsung device could be running slow because your phone’s storage is full or getting really close. Your phone also uses storage to store software updates so if you don’t have enough storage then your phone can’t be updated. You have a few options to clear up your phones storage. For more info see, Storage And Memory.
Check Power Saving
Power saving is a great feature on Samsung phones that will preserve your battery life and make your phone last much longer than usual. However, this could be the reason why your phone is running slower than normal as it diminishes the use and speed of some features. For more on Power Saving click on the link.
Close Out Unused Apps
With out even realizing it you could have a lot of apps running in the background. If you have too many apps open then your phone can reach its RAMs maximum capacity. When this happens each app is competing for space on the phone and your phone isn’t capable of having that many apps running in the background at once so it’s using most of its power on apps you’re not using. If you absolutely need multiple apps open you can try using the RAM Plus feature on some newer Samsung models. Keep in mind that is you keep RAM Plus on for too long your battery could drain very quickly and it could start to over heat. RAM Plus is a temporary and short term solution.
