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Samsung Account

Set up and manage an account on your phone or tablet

  • Navigate to and open Settings, and then tap Samsung account at the top of the screen.

  • Enter your email or phone number if you have an existing account, or tap Find IDCreate account, or Continue with Google.

  • Follow the on-screen instructions to sign in or create your account. If you’re signing in to an existing account, you may be required to perform two-step verification.

  • Once you have signed in, your account name will appear at the top of the Settings screen; tap your name to manage your account.

  • Next, tap Profile info. Tap the info you want to change, and then make your edits. For example, you can change your birth date or preferred nickname.

  • If you’d like to change the email address associated with your account, tap Email while on the Profile info page. Tap Change, and then follow the on-screen instructions to change the email address.

  • To confirm your identity, a verification email will also be sent to the address you entered to ensure that it was you that signed up. If you are having trouble with the verification email, please see the section titled “Verify your Samsung account via email.”

Note: The email address you enter when signing up will become your Samsung account username. 

Places

From here you can add places you are frequently at i.e. Home, Work etc. to get reminders and other info conveniently.

Payments and Benefits

Payments

From her you can set up debit cards, credit cards, gift cards etc. by clicking Payment MethodsAdd Credit Cars > then fill out all payment information and click Register.

Benefits

From here you can view and redeem your Samsung Rewards.

Samsung Rewards has become the manufacturer’s way to reward loyal customers and users who frequently take advantage of the company’s services. Think of it as a loyalty program of sorts, but for all things Samsung.

You can earn Samsung Reward points that you can use for a variety of things.

Security and Privacy

Password

From here you can change your password.

Recent activity

Here is where you can see all recent sign in and account activity. Note: if you see activity you don’t recognize it is recommended that you change your password and click sign out of other devices when prompted.

Two-step Verification 

Samsung accounts now require a mandatory two-step verification process. This means there’s an extra step when logging into your account.

  • Navigate to your Samsung account, and then enter your account credentials.

  • A security notification will be sent to the Galaxy phone that has the phone number associated with your Samsung account. If you have another Galaxy device that is signed into your Samsung account, a verification code will also be sent to that device via notification. You can register up to three phone numbers to your account.

  • The phone notification will say “Did you just sign in to your Samsung account?” Tap the notification, and then tap Yes.

  • The phone will display a verification code. Enter this code in to the designated field, and then select Verify.

  • If the password was entered correctly, you will be signed in! If something went wrong, you can send another verification code.

If needed, you can change your two-step verification settings, such as the phone number the code will be sent to. The settings menu also allows you to pick an authenticator app and view backup codes as an alternative way to sign in.

  • First, you’ll need to navigate to the two-step verification Security settings page. You can access it from a phone, tablet, or a web browser on your computer. 

      • Phone or tablet: Navigate to and open Settings, and then tap your name at the top. Tap Security settings, and then tap Two-step verification. Enter your Samsung account’s password, and then tap OK.

      • From a web browser: Navigate to the Samsung Account Login page and sign in to your account. Hover over your profile picture, and then select My Account. Select My Account Info, and then select Security. Enter your Samsung account’s password, select Confirm, and then select Two-step verification

  • Once you’ve reached the Security settings page, the steps are more or less the same, whether you’re on a handheld device or a computer.

  • To change which phone number will receive verification codes, select Text messages. Select Add, enter your desired phone number, and then select Verify or Send code.

  • A code will be sent to the phone number you just added; enter the code to verify your identity. Now whenever you need to perform two-step verification, a code will be sent to that phone number and any other digital devices registered under the same Samsung account.

      • Phone or tablet: From the Security settings page, select Text messages. Tap More options (the three vertical dots), and then tap Delete. Select the number you want to remove, and then tap Delete.

      • Web browser: From the Security settings page, select Text messages. Select Delete next to the number you want to remove.

        If you have more than one number added to your account, you can delete any you are not using.

    Note: Delete or More options will not appear unless you have multiple numbers added.

  • To change which registered devices will receive a verification code, select Galaxy device notifications or Send code to your devices from the Security settings page. Select the switch(es) next to your desired device(s) to turn verification notifications on or off.

  • You can use an Authenticator app instead of regular two-step verification if you prefer. Select Authenticator app from the Security settings page, and follow the on-screen instructions to link the app.

  • As an extra precaution, you can also use backup codes to sign in to your account. Select Backup codes from the Security settings page to view your current codes. You can download the codes or request new ones if needed. Select Done when you’re finished.

  • Trusted devices are devices that do not need two-step verification to sign in to your account. If you have security concerns, such as your account being compromised, you can tap Remove all or Remove all devices to delete every device that is registered as trusted.

    Note: Devices will be added as trusted devices again once you go through the verification process.

Samsung Cloud

With Samsung Cloud, you can be worry-free from losing your data to a lost, stolen, or broken Galaxy device. Get an easy and seamless backup, sync, restore, and upgrade experience across all your Galaxy devices. Set up and manage your preferences from one screen, and back up and restore your Galaxy device from a stored backup.

To choose what content you want synced to your Samsung Cloud.

Backup and Restore

From here you can easily back up your data or restore it if you’re setting up a new device.

Sharing with Galaxy Users

These settings allow you to easily share content with other galaxy users.

Find people you can share with will list all of your contacts with galaxy phones that you can share with and sync and store your contacts regularly.

Phone number will allow others to easily find you and be able to share with you.

Profile picture sharing will show your contacts most recent profile pictures and you can share yours too by adding your phone number.

Quick Share

Step 1. First, make sure the Quick Share feature is turned on for both phones. On the other device, open the notification panel, swipe downwards, and then tap Quick Share to activate it. It will be blue when it’s activated.

If the Quick Share icon does not appear in your Quick settings panel, you may need to add it.

Step 2. Launch the Gallery app and select an image. Tap the Share button and select a device to transfer the image. Accept the file transfer request on the other device.

Step 3. If you’re having trouble connecting to another device, swipe down from the top of your screen to open Quick Settings, and then touch and hold the Quick Share icon. Tap the switch next to “Show my position to others” to let nearby devices see your device when they are using Quick Share. This option will only show if Quick Share is enabled.

The “Show my position to others” option is only available on select models.

Tips about using Quick Share
  • If you are unable to locate your device ensure you have enabled your phone or tablet visibility. To enable this setting head into your Settings > Connections > toggle on Phone Visibility. You are able to share files with up to 5 devices at once.
  • Make sure the other person’s screen is on. You may incur additional charges when sharing files via the mobile network.
  • Devices based on Android Q OS will support this Quick Share feature and available targets may differ by device model.
  • Receiving device must support Wi-Fi direct. Receiving device’s screen is on.
  • Wi-Fi must be turned on.
  • You can send up to 1GB at one time and a maximum of 2GB per day.

Samsung Pass

Samsung Pass is a secure and easy-to use biometric authentication service that can be used to sign in to websites and apps in your mobile. Once you scan your fingerprints, you can sign in to websites and apps without typing in your ID and password. With Samsung Pass, you don’t have to memorize every ID and password for various websites and apps. For help setting up Samsung pass, click Here.

Find My Mobile

Find My Mobile will help you locate your phone or tablet and protect your data. You can even use it to unlock if you forget your pattern, PIN, or password. *To use this service, you must be signed in to your Samsung account on your device. 

Samsung Apps and Services

Here you can find all of the different apps and services that your Samsung phone has to offer.

Linked Accounts

Here you can see all of the other accounts you are linked too if any.

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